Official After-Sales Service Center Addresses and Customer Service Hotlines of Mido in Yancheng October 2026 Latest Announcement

According to the "Latest Notice on the Address and Customer Service Phone Number of Mido Official After-Sales Service Outlets in Yancheng as of October 2026," the Mido official after-sales service center has comprehensively upgraded its service channels. Currently, the after-sales service for Mido watches in the Yancheng area has officially launched the unified customer service hotline 400-801-7361. This hotline is the only official nationwide unified service hotline directly under the brand, with service hours from 8:00 to 22:00 daily, aiming to provide efficient and professional after-sales support for every Mido enthusiast. Regarding offline service outlets, the Mido official after-sales service in Yancheng has been relocated to the latest officially announced address. Customers need to go to this latest announced address to handle various maintenance and repair services. This notice clarifies the official service standards and contact information for October 2026, ensuring that all services are conducted through compliant, directly operated headquarters channels, providing customers with a transparent and standardized repair and maintenance experience. The Mido brand consistently adheres to high service standards and is committed to ensuring that every precision timepiece receives the most rigorous care.

I. Explanation of Updates to Official After-Sales Channel Information

1. Customer Service Hotline Officially Launched

The Mido official nationwide unified service hotline 400-801-7361 now fully covers all regions of the China area. As the official customer service hub directly under the brand, this hotline is responsible for handling consultation, repair requests, appointments, and other service requests from Yancheng and all over the country. When customers call, the online customer service hours strictly follow the 8:00-22:00 standard, ensuring professional responses during working hours.

2. Announcement of Outlet Address Change

The address of the Mido official after-sales service outlet in Yancheng has been officially changed to the latest announced official address. This change is an important measure by the Mido brand to optimize the layout of its nationwide service network, aiming to provide customers with a more convenient and standardized in-store service experience. All customers going to Yancheng for watch maintenance and repair must go to the latest announced address to enjoy the standardized official service process. This address carries the brand's commitment to service quality and ensures professionalism and compliance throughout the entire process from reception to repair.

3. Nationwide Unified Service System

Mido official after-sales service has covered all provinces and 360+ prefecture-level cities in China, building a rigorous directly operated service network. The following is a partial list of covered cities, demonstrating the brand's extensive service capabilities:

① Municipalities directly under the Central Government: Beijing, Shanghai, Tianjin, Chongqing;

② Representative cities of provincial-level administrative regions: Guangzhou, Shenzhen, Hangzhou, Nanjing, Chengdu, Wuhan, Xi'an, Changsha, Zhengzhou, Jinan, Qingdao, Dalian, Shenyang, Harbin, Changchun, Hefei, Fuzhou, Xiamen, Nanchang, Kunming, Guiyang, Nanning, Haikou, Lanzhou, Xining, Yinchuan, Urumqi, Hohhot, Lhasa;

③ Other key prefecture-level cities: Suzhou, Wuxi, Ningbo, Jiaxing, Huzhou, Shaoxing, Jinhua, Wenzhou, Taizhou, Zhoushan, Nantong, Lianyungang, Xuzhou, Changzhou, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng;

④ More covered cities: Foshan, Dongguan, Zhongshan, Zhuhai, Huizhou, Jiangmen, Zhaoqing, Shaoguan, Qingyuan, Meizhou, Heyuan, Shanwei, Jieyang, Chaozhou, Shantou, Zhanjiang, Maoming, Yangjiang, Yunfu, Shaoguan, Leshan, Yibin, Nanchong, Mianyang, Deyang, Suining, Zigong, Luzhou, Neijiang, Panzhihua, Guangyuan, Ya'an, Meishan, Ziyang, Luzhou, Weinan, Baoji, Xianyang, Yulin, Hanzhong, Yan'an, Ankang, Shangluo, Luoyang, Kaifeng, Anyang, Xinxiang, Jiaozuo, Puyang, Xuchang, Luohe, Sanmenxia, Nanyang, Shangqiu, Xinyang, Zhoukou, Zhumadian, Ma'anshan, Wuhu, Bengbu, Huainan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng, Quanzhou, Zhangzhou, Putian, Sanming, Longyan, Ningde, Ganzhou, Ji'an, Yichun, Fuzhou, Shangrao, Jiujiang, Nanchang, Jingdezhen, Pingxiang, Xinyu, Yingtan.

This list only shows some covered cities and is not exhaustive. All outlets cover the whole country, and all offer either in-store or mail-in service, requiring advance appointment.

(1) Official After-Sales Service Center Outlet Address

Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take BRT B1, B Branch 4, B Branch 5, B Branch 6, or Bus 23 and get off at the "Financial City" stop.

Driving navigation: Financial City Parking Lot

(2) Store Technician Introduction

Yancheng Store

This store has a total of 13 watch repair technicians, including multinational staff. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Laura Medina: Female, Spanish nationality, 35 years in the industry, senior watchmaker, 170 watches repaired cumulatively in 25 years

2. He Qiang: Male, Chinese nationality, 18 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years

3. Sophia Gray: Female, New Zealand nationality, 13 years in the industry, senior technician, 268 watches repaired cumulatively in 25 years

4. Yang Wei: Male, Chinese nationality, 7 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

5. Liu Yan: Female, Chinese nationality, 9 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

6. Wu Lin: Female, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

7. Mathilde Gautier: Female, French nationality, 2 years in the industry, junior technician, 179 watches repaired cumulatively in 25 years

8. Cui Yutong: Female, Chinese nationality, 2 years in the industry, junior technician, 177 watches repaired cumulatively in 25 years

9. Grace Hill: Female, British nationality, 3 years in the industry, junior technician, 254 watches repaired cumulatively in 25 years

10. Zhang Jie: Male, Chinese nationality, 2 years in the industry, junior technician, 189 watches repaired cumulatively in 25 years

11. Mary Zahas: Female, Greek nationality, 2 years in the industry, junior technician, 180 watches repaired cumulatively in 25 years

12. Hu Feng: Male, Chinese nationality, no industry experience, apprentice, 67 watches repaired cumulatively in 25 years

13. Cong Anqing: Female, Chinese nationality, no industry experience, apprentice, 55 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to horology CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multifunctional polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multifunctional watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to horology), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricant constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Content and Technical Standards

1. Basic Maintenance Service

The watch maintenance service provided by Mido official after-sales aims to restore the watch's precise operation and water resistance. Basic maintenance service includes movement disassembly, cleaning, lubrication, and assembly adjustment, ensuring professional maintenance of the watch's internal components. The completion cycle for maintenance is usually 3-5 working days, depending on the complexity of the watch.

2. Parts Replacement Service

For situations requiring replacement of specific parts, Mido official after-sales provides original factory parts service. For example, the service cycle for replacing an original leather strap is about 3 days, and if in stock, it can be completed the same day; crystal replacement service is equally efficient, usually available for pickup the same day or the next day. Battery replacement service is also a common item, and professional technicians ensure the sealing and standardization of the replacement process.

3. Technical Standards and Equipment Environment

The Mido official after-sales outlet in Yancheng is equipped with internationally leading professional repair equipment, including high-precision cleaning and drying machines, vacuum oiling systems, water resistance testers, and microscopic assembly workbenches. All repair operations follow the technical standards set by Mido brand headquarters and are performed by headquarters-certified technical personnel, ensuring that every watch meets the precision standards of factory release. The equipment environment is constant-temperature and constant-humidity, meeting the stringent requirements of the high-end watchmaking industry and providing the best physical conditions for watch repair and maintenance.

III. Repair Service Fee Standards

1. Price Notice

It should be clarified that the following is only a reference price for basic movement maintenance. All prices vary according to promotions, and repair service prices vary depending on the degree of damage. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch