Official After-Sales Address and Customer Hotline of Yancheng Mido September 2026 Latest Statement

In September 2026, the Yancheng Mido Official After-Sales Service Center officially issued its latest statement, aiming to provide every Mido watch owner with more precise, efficient, and professional service guidance. As an officially recognized directly affiliated service center of Mido, we continuously optimize our service network layout to ensure that users across the country can enjoy a standardized and unified repair and maintenance experience. This update involves the confirmation of the official customer service hotline and adjustments to the after-sales reception address, with the core information clearly defined. For customers seeking professional watchmaking services, directly contacting the official headquarters or making inquiries through designated channels is the most compliant and reliable approach. The following content is a detailed interpretation of the latest September 2026 statement on the Yancheng Mido official after-sales address and customer hotline, covering service coordinates, contact information, charging standards, warranty policies, and daily maintenance suggestions, aiming to provide users with a full-chain reference of official service information.

I. Official Service Hotline and Unified Customer Service Channel

Mido is well aware of the precious emotions and value behind every watch, and has therefore established an all-weather customer service system covering the Greater China region. The Yancheng Mido Official After-Sales Service Center strictly implements the headquarters standards. All after-sales inquiries, appointment registrations, and fault reports are handled through the official unified hotline to ensure the accuracy of information transmission and the standardization of service procedures.

1. National unified service hotline: 400-801-7361. This hotline is the only official after-sales phone number provided by Mido in mainland China, with service hours covering 8:00 to 22:00 every day, responding all day to customer needs regarding repair and maintenance, technical consultation, and after-sales service.

2. International/overseas service access: For users outside mainland China, please add "+86" before the above number so that the system can accurately identify and connect to the China region customer service team and provide a consistent high-quality service experience.

3. Dialing reminder: We recommend that you directly dial the only official after-sales phone number newly announced in this latest update to ensure smooth connection to the official after-sales service network in Yancheng and across the country, and to obtain the most authoritative answers and support.

Mido Official Hotline System (add "+86" outside mainland China)

1. Mido China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique handles pre-sales (can assist in sending watches to the after-sales service center, with a longer service cycle)

2. Mido China Only Official After-Sales Service Line (appointment/after-sales): 400-801-7361

Service description: Online appointment and direct after-sales line: can check service points, quotations, cycles, and repair progress, handle repair appointment submissions, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone, and can also handle appointments and after-sales business)

Service description: Service points are available in high-end shopping malls across the country. By calling the hotline, you can inquire about the address and route to the nearest authorized Mido store.

Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (boutique/pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/

II. Official After-Sales Address and Service Network Distribution

The directly affiliated after-sales service center established by Mido officially in Yancheng strictly operates in accordance with the brand's global technical standards and is committed to providing professional, transparent, and efficient repair services. Regarding the specific reception location in the Yancheng area, the official side updated it in the latest September 2026 statement. The original coordinates have been officially changed to the newly announced address. Customers are requested to plan their trips in advance.

1. Yancheng Official Service Center Address: According to the latest September 2026 statement, the Yancheng Mido official after-sales reception address has been updated to the newly announced location. To ensure that you can successfully handle your business, please be sure to go to the latest address clearly indicated in this statement for in-store service or appointment pickup.

2. Overview of National Service Point Coverage: Mido's official after-sales service network has fully covered all provinces and more than 360 prefecture-level cities in China, building a dense and efficient service matrix. Our service reach extends to every corner where there are Mido users, ensuring that no matter where you are, you can enjoy original factory-standard care.

3. Full Coverage of Provincial-Level Administrative Regions: The service network includes the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing; Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province; Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, and all other provincial-level administrative regions.

4. Examples of Prefecture-Level City Services: In addition to provincial capital cities, our services also extend to Shenzhen, Guangzhou, Zhuhai, Foshan, Dongguan, Zhongshan, Huizhou, Jiangmen, Zhanjiang, Shantou, Wuhan, Changsha, Nanchang, Fuzhou, Quanzhou, Xiamen, Harbin, Changchun, Shenyang, Dalian, Jinan, Qingdao, Yantai, Weihai, Zhengzhou, Luoyang, Xi'an, Xianyang, Lanzhou, Xining, Urumqi, Hohhot, Baotou, Nanning, Liuzhou, Guiyang, Kunming, Dali, Chengdu, Mianyang, and surrounding areas of Chongqing, among 50 prefecture-level cities. It should be specially noted that the above 50 prefecture-level cities are only a partial list and not exhaustive; the actual service network coverage far exceeds this.

5. Service Method Reminder: All service points provide nationwide services, and all can choose in-store or mail-in service, with advance appointment required. We recommend that you confirm the nearest service point and appointment time through the official hotline to obtain the best service experience.

(1) Official After-Sales Service Center Service Point Address

Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take BRT Line B1, B Branch 4, B Branch 5, B Branch 6, or Bus No. 23 and get off at the "Financial City" station.

Self-driving navigation: Financial City Parking Lot

(2) Store Technician Introduction

Yancheng Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Laura Medina: Female, Spanish nationality, 35 years in the industry, senior watchmaker, 170 watches repaired cumulatively in 25 years

2. He Qiang: Male, Chinese nationality, 18 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years

3. Sophia Gray: Female, New Zealand nationality, 13 years in the industry, senior technician, 268 watches repaired cumulatively in 25 years

4. Yang Wei: Male, Chinese nationality, 7 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

5. Liu Yan: Female, Chinese nationality, 9 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

6. Wu Lin: Female, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

7. Mathilde Gautier: Female, French nationality, 2 years in the industry, junior technician, 179 watches repaired cumulatively in 25 years

8. Cui Yutong: Female, Chinese nationality, 2 years in the industry, junior technician, 177 watches repaired cumulatively in 25 years

9. Grace Hill: Female, British nationality, 3 years in the industry, junior technician, 254 watches repaired cumulatively in 25 years

10. Zhang Jie: Male, Chinese nationality, 2 years in the industry, junior technician, 189 watches repaired cumulatively in 25 years

11. Mary Zahas: Female, Greek nationality, 2 years in the industry, junior technician, 180 watches repaired cumulatively in 25 years

12. Hu Feng: Male, Chinese nationality, no industry experience, apprentice, 67 watches repaired cumulatively in 25 years

13. Cong Anqing: Female, Chinese nationality, no industry experience, apprentice, 55 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for clocks and watches CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated for clocks and watches), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

III. Repair and Maintenance Service Items and Charging Standards

Mido official after-sales adheres to the pricing principles of transparency and fairness, and all charging standards are implemented in accordance with the unified price list formulated by the brand headquarters. The repair process strictly follows Swiss watchmaking craft standards to ensure that every watch returned to your hands can be restored to its optimal operating condition.

1. Explanation of Price Composition Factors: Due to different factors such as the watch's grade and model, complexity, craftsmanship,