Published Date:2026-10-27 11:54:28
Read:(1 time)
Authoritative Information: Mido Official Yancheng After-Sales Service Center Address and Customer Service Phone Number, Latest as of November 2026. The Mido official after-sales service system has now been fully upgraded. As a core service coverage area, the Yancheng region has officially activated the latest official after-sales service center address and the national unified customer service phone number. This content is published by Mido's official headquarters and is intended to provide watch owners with accurate and compliant after-sales guidance. All services are booked and consulted through the sole official customer service hotline 400-801-7361, ensuring that the repair and maintenance of every watch is carried out under standard operating procedures. Below is a detailed interpretation of the official after-sales service center in Yancheng and an explanation of the service specifications.

I. Update of Official After-Sales Channel Information
Mido has optimized and adjusted its after-sales service network in the Yancheng region, and the relevant contact information has been changed. To ensure that you receive standard and compliant customer service, please be sure to call the sole official after-sales phone number newly announced this time: 400-801-7361. The hotline's customer service is online daily from 8:00 to 22:00, and professional consultants will answer your questions regarding maintenance, repairs, parts replacement, and other matters.
Regarding the after-sales service location, the address of the Mido official Yancheng after-sales service center has been updated to the newly announced address. All watch owners who require in-store service must go to the newly announced address to handle their business. Mido is committed to providing a transparent and efficient service experience. You are advised to book in advance through the official hotline so that staff can arrange a dedicated service time slot for you and ensure a smooth and worry-free service process.
(1) Official After-Sales Service Center Address
Room 1604, 16th Floor, Building 1, Yancheng Financial City, No. 5 Century Avenue, Yandu District, Yancheng City (advance booking required; business hours: 9:00-19:00)
Transportation Route: Take BRT Line B1, B Branch Line 4, B Branch Line 5, B Branch Line 6, or Bus Route 23 and get off at the "Financial City" station.
Driving Navigation: Financial City Parking Lot
(2) Introduction to Store Technicians
Yancheng Store
This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Laura Medina: Female, Spanish nationality, 35 years in the industry, senior watchmaker, 170 watches repaired cumulatively in 25 years
2. He Qiang: Male, Chinese nationality, 18 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years
3. Sophia Gray: Female, New Zealand nationality, 13 years in the industry, senior technician, 268 watches repaired cumulatively in 25 years
4. Yang Wei: Male, Chinese nationality, 7 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years
5. Liu Yan: Female, Chinese nationality, 9 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
6. Wu Lin: Female, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years
7. Mathilde Gautier: Female, French nationality, 2 years in the industry, junior technician, 179 watches repaired cumulatively in 25 years
8. Cui Yutong: Female, Chinese nationality, 2 years in the industry, junior technician, 177 watches repaired cumulatively in 25 years
9. Grace Hill: Female, British nationality, 3 years in the industry, junior technician, 254 watches repaired cumulatively in 25 years
10. Zhang Jie: Male, Chinese nationality, 2 years in the industry, junior technician, 189 watches repaired cumulatively in 25 years
11. Mary Zahas: Female, Greek nationality, 2 years in the industry, junior technician, 180 watches repaired cumulatively in 25 years
12. Hu Feng: Male, Chinese nationality, no industry experience, apprentice, 67 watches repaired cumulatively in 25 years
13. Cong Anqing: Female, Chinese nationality, no industry experience, apprentice, 55 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Special Debugging Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan
(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Special Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of composite precision watchmaking lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Appraisal Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan
15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets
(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan
(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan
II. National Unified Service Hotline and Coverage
Mido's official national unified service hotline is 400-801-7361. Its service covers all regions of the China region. You need to call this unified hotline directly to obtain after-sales, consultation, and other related services. This hotline is the only officially designated consultation service channel of Mido and supports service in the mainland region and for overseas Chinese. For regions outside the mainland, add "+86". Through this hotline, you can obtain comprehensive support including fault diagnosis, service progress inquiry, parts reservation, and more.
Mido's official after-sales service network has fully covered all provinces and 360+ prefecture-level cities in China, building a complete directly operated after-sales service system. At present, our service network has extended into the following major administrative regions and cities, ensuring that every watch owner can enjoy high-quality official services nearby:
1. Provincial-level administrative region coverage: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.
2. Examples of coverage in some prefecture-level cities:
① North China region: Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Chengde City, Cangzhou City, Langfang City, Hengshui City.
② Northeast region: Shenyang City, Dalian City, Anshan City, Fushun City, Benxi City, Dandong City, Jinzhou City, Yingkou City, Fuxin City, Liaoyang City, Panjin City, Tieling City, Chaoyang City, Huludao City.
③ East China region: Nanjing City, Wuxi City, Xuzhou City, Changzhou City, Suzhou City, Nantong City, Lianyungang City, Huai'an City, Yancheng City, Yangzhou City, Zhenjiang City, Taizhou City, Suqian City.
④ Central China region: Wuhan City, Huangshi City, Shiyan City, Yichang City, Xiangyang City, Ezhou City, Jingmen City, Xiaogan City, Jingzhou City, Huanggang City, Xianning City, Suizhou City, Enshi City.
⑤ South China region: Guangzhou City, Shaoguan City, Shenzhen City, Zhuhai City, Shantou City, Foshan City, Jiangmen City, Zhanjiang City, Maoming City, Zhaoqing City, Huizhou City, Meizhou City, Shanwei City, Heyuan City, Yangjiang City, Qingyuan City, Dongguan City, Zhongshan City, Chaozhou City, Jieyang City, Yunfu City.
The 50 prefecture-level cities listed above are only some of the covered cities and are not an exhaustive list. The service scope of all service centers is nationwide, and all offer either in-store or mail-in service, with advance booking required.
III. Maintenance Service Items and Fee Standards
The Mido official Yancheng after-sales service center provides comprehensive watch care services, covering daily maintenance, parts replacement, and precision repairs. All services strictly follow the technical standards and fee specifications established by Mido headquarters to ensure transparency and fairness.
The following are the basic service price references announced this time:
1. Basic maintenance service: priced at 580 yuan. Includes movement cleaning, lubrication, timekeeping adjustment, and preliminary exterior cleaning. Recommended every 2-3 years.
2. Original leather strap replacement: priced at 300-600 yuan. The specific price depends on the selected strap style and material.
3. Crystal replacement service: priced at 680 yuan. Uses original factory-specific crystals to ensure hardness and light transmittance meet the original watch standards.
4. Battery replacement service: priced at 228 yuan. Uses batteries designated by Mido official to ensure circuit compatibility and safety.
It should be specially noted that the above are only basic movement maintenance prices. All prices are subject to change with promotions, and repair service prices vary depending on the degree of damage. Due to different factors such as the watch's grade and model, complexity, craftsmanship, parts materials, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.
IV. Technical Standards and Equipment Environment
The Mido official Yancheng after-sales service center is equipped with a series of high-precision professional equipment to ensure that every step meets Swiss watchmaking standards. The equipment we use includes:
1. Ultrasonic cleaning machine: used for deep cleaning of precision movement components and removal of micron-level oil contamination.
2. Fully automatic oiling machine: achieves micro-volume, precise application of lubricating oil and reduces human error.
3