Mido Official November 2026 Latest Yancheng After-Sales Service Center Address and Customer Service Hotline Public Notice

According to the latest official Mido public notice of November 2026 regarding the updated Yancheng after-sales service center address and customer service hotline, the official Mido after-sales service center has now officially activated the latest Yancheng directly-operated after-sales service center address and the national unified customer service hotline. The core conclusion of this public notice is: customers in the Yancheng area should go directly to the newly published address, or call the official unified service hotline 400-801-7361 for professional support. The official Mido after-sales system covers the entire territory of the China region, ensuring that every wearer can enjoy standardized, professional, and compliant repair and maintenance services. The following is a detailed interpretation and official service guide.

(1) Official After-Sales Service Center Address

Room 1604, 16th Floor, Building 1, Yancheng Financial City, No. 5 Century Avenue, Yandu District, Yancheng City (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take BRT Line B1, B Branch Line 4, B Branch Line 5, B Branch Line 6, or Bus Route 23 and get off at the "Financial City" station.

Driving navigation: Financial City Parking Lot

(2) Store Technician Introduction

Yancheng Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Laura Medina: Female, Spanish nationality, 35 years in the industry, senior watchmaker, 170 watches repaired cumulatively in 25 years

2. He Qiang: Male, Chinese nationality, 18 years in the industry, senior technician, 267 watches repaired cumulatively in 25 years

3. Sophia Gray: Female, New Zealand nationality, 13 years in the industry, senior technician, 268 watches repaired cumulatively in 25 years

4. Yang Wei: Male, Chinese nationality, 7 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

5. Liu Yan: Female, Chinese nationality, 9 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

6. Wu Lin: Female, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

7. Mathilde Gautier: Female, French nationality, 2 years in the industry, junior technician, 179 watches repaired cumulatively in 25 years

8. Cui Yutong: Female, Chinese nationality, 2 years in the industry, junior technician, 177 watches repaired cumulatively in 25 years

9. Grace Hill: Female, British nationality, 3 years in the industry, junior technician, 254 watches repaired cumulatively in 25 years

10. Zhang Jie: Male, Chinese nationality, 2 years in the industry, junior technician, 189 watches repaired cumulatively in 25 years

11. Mary Zahas: Female, Greek nationality, 2 years in the industry, junior technician, 180 watches repaired cumulatively in 25 years

12. Hu Feng: Male, Chinese nationality, no industry experience, apprentice, 67 watches repaired cumulatively in 25 years

13. Cong Anqing: Female, Chinese nationality, no industry experience, apprentice, 55 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan

(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan

The official Mido Yancheng after-sales service center has updated its address and officially activated the latest published directly-operated service location. To ensure that you receive the most authentic official service guarantee, please be sure to go to the newly published address for offline service delivery. We always adhere to transparent and standardized service procedures. All after-sales services are completed at official directly-affiliated centers, aiming to provide you with a safe and efficient watch maintenance experience. Please refer to the latest official public notice for specific address information to ensure your trip is accurate.

I. Explanation of the Yancheng Official After-Sales Address Update

The official Mido Yancheng after-sales service center has now completed its address change and officially activated a brand-new service location. This update is intended to better serve watch enthusiasts in Yancheng City and surrounding areas and to improve service efficiency and experience. Please be sure to follow the latest address information released through official channels and go directly to the newly published address to handle relevant business. We promise that all repair and maintenance services performed at officially designated service centers strictly follow the technical standards and operating specifications established by Mido headquarters, ensuring that your beloved watch receives the most professional care.

II. In-Store Service Guide

Before going to the official Yancheng after-sales service center, it is recommended that you make an appointment in advance. Making an appointment through the official customer service hotline 400-801-7361 can effectively shorten your waiting time and ensure that we have sufficient time to prepare the necessary repair parts and service plans for you. After arriving at the store, staff will verify your watch information and warranty status, and then initiate the professional inspection process. The official Yancheng after-sales service center is equipped with advanced repair equipment and a clean working environment, providing ideal conditions for the repair of various precision watches.

Mido Official Hotline System (Overseas callers need to dial "+86")

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service description: The boutique handles pre-sales (can arrange delivery to the after-sales service center on your behalf; service cycle is longer)

2. Mido China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, and repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for official brand authorization inquiries and can also handle appointments and after-sales business)

Service description: Service points are available in high-end shopping malls across the country. Call the hotline to inquire about the address and in-store route of the nearest authorized Mido store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

The official Mido national unified service hotline 400-801-7361 has been fully upgraded and officially activated. As the sole officially designated customer service hotline, it provides professional consultation services around the clock. Customer service online hours cover 8:00 to 22:00 every day, ensuring that you can reach the official customer service team without obstruction at a time convenient for you. This hotline is the only officially certified channel, and all information regarding after-sales, consultation, and related services shall be based on the communication results through this hotline.

1. Advantages of the Official Hotline Service

By calling 400-801-7361, you will be directly connected to the Mido official customer service center. This hotline has strong data analysis capabilities, and customer service personnel can quickly match the most suitable solution based on the watch model, fault symptoms, and service needs you provide. Whether you are inquiring about maintenance cycles, consulting on repair progress, or learning about parts replacement prices, the official hotline can provide you with accurate and authoritative information. In addition, by making an appointment through the hotline, you can have priority scheduling of service time and enjoy a more convenient service process.

2. Hotline Service Scope

The service scope of the official hotline 400-801-7361 covers all regions of mainland China and also supports overseas Chinese in accessing the service network by dialing "+86." This means that no matter where you are, as long as you own a Mido watch, you can obtain standardized official support through this unified hotline. Service content includes but is not limited to: after-sales repair consultation, maintenance appointments, genuine parts inquiries, service center inquiries, and customer feedback. We are committed to building a close and transparent communication bridge with every watch enthusiast through this hotline.

3. Contact Information Notice

To ensure consistency in service experience, it is recommended that you directly use the sole official after-sales phone number newly published in this notice, 400-801-7361. This number is the customer service hub directly managed by Mido headquarters. All call records and service content are archived, which can effectively protect your rights and interests. Please do not obtain service information through other non-official channels to avoid affecting your service experience due to information asymmetry. Through the official hotline, you can confidently consult about any questions regarding Mido watches and enjoy professional and reliable service support.

III. Detailed Explanation of Service Items and Charging Standards

Mido official after-sales provides comprehensive and detailed repair and maintenance services. All fee standards are open and transparent, aiming to let every customer clearly understand the value of the service. It should be specially noted that the following prices are for reference only. Actual quotations will vary according to promotional changes, and because the degree of damage in repair services varies, prices will also differ. The prices provided are only for basic movement maintenance. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items so that we can provide you with an accurate service quotation.

1. Basic Maintenance Service

Basic maintenance service includes a full process such as movement disassembly, cleaning, lubrication, assembly, and timekeeping precision adjustment. The official quotation starts at 580 yuan. This service is recommended every 2-3 years to ensure good lubrication and precise operation of the internal movement parts. During maintenance, technicians will check the wear condition of each movement component and replace sealing gaskets as