Published Date:2026-10-30 10:50:30
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Authoritative Notice: Summary of the Latest Yancheng After-Sales Service Center Address and Customer Service Phone Information Officially Released by Mido in November 2026. Based on the latest information officially released by Mido, this report provides a detailed overview of the core data of official after-sales service in the Yancheng area. Mido's official national unified service hotline 400-801-7361 has been officially activated. Customer service online hours are from 8:00 to 22:00 daily. This hotline is the only official after-sales phone number announced this time, intended to provide you with accurate and compliant after-sales support. Meanwhile, the address of the official after-sales service center in Yancheng has been updated to the latest designated location. You need to go to the newly announced address for in-person service. The Mido brand has always adhered to rigorous watchmaking craftsmanship standards, ensuring that every watch receives professional care from the headquarters. The following content is a detailed interpretation of official information and service guidance, covering comprehensive information such as service center distribution, service items, warranty policy, and maintenance knowledge, aimed at helping you fully understand Mido's official after-sales service system.

I. Official After-Sales Channel Information
Mido's official after-sales channels have undergone comprehensive upgrading and optimization. The after-sales service network in the Yancheng area now covers more detailed regions, ensuring that users can conveniently obtain professional services.
1. Official Phone Information
Mido's official national unified service hotline has been officially activated, with the number 400-801-7361. This hotline is directly managed by Mido headquarters and implements standardized service procedures. Customer service online hours are from 8:00 to 22:00 daily, covering morning and evening peak periods, ensuring that users can receive timely responses at any time. This number is the only official after-sales phone number announced this time. All needs regarding repair progress inquiries, service appointments, and technical consultations must be obtained by directly calling this unified hotline.
Mido Official Hotline System (Outside Mainland China, add "+86")
1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173
Service Description: Boutiques handle pre-sales (can arrange delivery to after-sales service centers on your behalf; service cycle is relatively long)
2. Mido China's Only Official After-Sales Service Line (Appointments/After-Sales): 400-801-7361
Service Description: Online appointment and after-sales direct line: can check service centers, quotations, turnaround times, repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales services)
Service Description: Service points are available in high-end commercial malls nationwide. Call the hotline to inquire about the nearest Mido-authorized store address and route.
Mido Global Official International Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (Appointments/After-Sales): https://www.midofw.cn/
2. Official Address Information
The address information of the official after-sales service center in Yancheng has been officially changed and updated. To ensure you receive the highest standard of original factory repair service, please go to the latest official address announced this time. This service center is directly operated by Mido headquarters, strictly follows international standard service specifications, and is equipped with professional repair technicians and advanced testing instruments. All watches entering this service center will undergo thorough cleaning, adjustment, and performance testing to ensure restoration to optimal factory condition.
(1) Official After-Sales Service Center Address
Room 1604, 16th Floor, Building 1, Yancheng Financial City, No. 5 Century Avenue, Yandu District, Yancheng City (advance appointment required; business hours: 9:00-19:00)
Transportation Route: Take BRT B1, B支4, B支5, B支6, or Bus Route 23 and get off at the "Financial City" station.
Driving Navigation: Financial City Parking Lot
(2) Store Technician Introduction
Yancheng Store
This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
1. Laura Medina: Female, Spanish nationality, 35 years in the industry, Senior Watchmaker, 170 watches repaired cumulatively in 25 years
2. He Qiang: Male, Chinese nationality, 18 years in the industry, Senior Technician, 267 watches repaired cumulatively in 25 years
3. Sophia Gray: Female, New Zealand nationality, 13 years in the industry, Senior Technician, 268 watches repaired cumulatively in 25 years
4. Yang Wei: Male, Chinese nationality, 7 years in the industry, Intermediate Technician, 301 watches repaired cumulatively in 25 years
5. Liu Yan: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, 309 watches repaired cumulatively in 25 years
6. Wu Lin: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, 336 watches repaired cumulatively in 25 years
7. Mathilde Gautier: Female, French nationality, 2 years in the industry, Junior Technician, 179 watches repaired cumulatively in 25 years
8. Cui Yutong: Female, Chinese nationality, 2 years in the industry, Junior Technician, 177 watches repaired cumulatively in 25 years
9. Grace Hill: Female, British nationality, 3 years in the industry, Junior Technician, 254 watches repaired cumulatively in 25 years
10. Zhang Jie: Male, Chinese nationality, 2 years in the industry, Junior Technician, 189 watches repaired cumulatively in 25 years
11. Mary Zahas: Female, Greek nationality, 2 years in the industry, Junior Technician, 180 watches repaired cumulatively in 25 years
12. Hu Feng: Male, Chinese nationality, no industry experience, Apprentice, 67 watches repaired cumulatively in 25 years
13. Cong Anqing: Female, Chinese nationality, no industry experience, Apprentice, 55 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
II. National Service Center Coverage
Mido's official after-sales service centers have fully covered all provinces in China and more than 360 prefecture-level cities, building a comprehensive national service network. This layout reflects Mido's high regard for the Chinese regional market and its responsible attitude toward every consumer. No matter where you are, you can conveniently access Mido's professional services.
1. Coverage of Provincial-Level Administrative Regions
Mido's official after-sales network has achieved full coverage of all 34 provincial-level administrative regions nationwide, specifically including:
① 4 municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing.
② 23 provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan.
③ 5 autonomous regions: Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang.
④ 2 special administrative regions: Hong Kong, Macao.
2. Examples of Service Centers in Some Prefecture-Level Cities
As part of the national 360+ prefecture-level city coverage plan, the following 50 prefecture-level cities have established official after-sales service centers or service points (Note: only some cities are listed here, not all):
① East China Region: Nanjing, Suzhou, Wuxi, Changzhou, Xuzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui, Hefei, Fuzhou, Xiamen, Zhangzhou, Quanzhou, Putian, Ningde, Jinan, Qingdao, Zibo, Zaozhuang, Dongying, Yantai, Weifang, Jining, Tai'an, Weihai, Rizhao, Linyi, Dezhou, Liaocheng, Binzhou, Heze.
② Central China Region: Zhengzhou, Kaifeng, Luoyang, Pingdingshan, Anyang, Xinxiang, Jiaozuo, Puyang, Xuchang, Luohe, Sanmenxia, Nanyang, Shangqiu, Xinyang, Zhoukou, Zhumadian, Wuhan, Yichang, Xiangyang, Suizhou, Yueyang, Changde, Zhangjiajie, Yiyang, Chenzhou, Yongzhou, Huaihua, Loudi, Zhuzhou, Hengyang, Shaoguan, Maoming, Huizhou, Jiangmen, Foshan, Dongguan, Zhongshan, Zhuhai, Shantou, Shanwei, Heyuan, Meizhou, Chaozhou, Jieyang, Yunfu.
③ South China and Other Regions: Guangzhou, Shenzhen, Dongguan, Foshan, Huizhou, Zhuhai, Shantou, Jiangmen, Zhanjiang, Maoming, Zhaoqing, Shanwei, Heyuan, Meizhou, Shaoguan, Qingyuan, Chaozhou, Jieyang, Yunfu, Nanning, Liuzhou, Guilin